The Dilemma
The Problem
Feeling Lost in the Digital Maze
In the ever-evolving digital landscape, businesses often find themselves struggling to keep up. With the constant need for engaging content, effective social media strategies and efficient administrative management, it's easy to feel overwhelmed and lost in the noise, unable to make a lasting impact.
The Cost
The Price of Digital Stagnation
The struggle isn't just frustrating, it's costly. Without a coherent digital strategy and efficient management, opportunities slip through the cracks, potential customers remain unengaged, and your brand's voice gets drowned out by the competition. The result? Stunted growth, wasted potential, and an increasing gap between where you are and where you want to be.
Lost Revenue
Decreased Brand Visibility
Wasted Time and Resources
The Solution
Your Digital Navigator
I'm Zoe and this is where I come in. With a blend of creativity, strategy, and efficiency, I offer personalized solutions to elevate your digital marketing presence and streamline your operations. From crafting compelling social media content that resonates with your audience to managing the day-to-day tasks that keep your business running smoothly, I'm here to guide your brand out of the digital haze and into the spotlight.
Tailored Digital Marketing Strategy
Increased Engagement and Conversion
Time and Stress Relief
Excellence & Results
Leveraging effective strategies and a meticulous approach to social media marketing and virtual assistance, I ensure every project not only meets but exceeds your expectations. With a keen eye for detail and a commitment to excellence, I deliver results that not only reflect your brand's essence but also drive measurable success.
Reliability & Approval
With a proven track record and a plethora of glowing testimonials, rest assured that you're in capable hands. I bring a wealth of experience and expertise to every project, ensuring that each endeavor not only meets but surpasses your expectations. Trust in my commitment to excellence and precision, backed by a history of delivering results that speak for themselves.
My Services
SOCIAL MEDIA MANAGEMENT
I am skilled at managing social media accounts. My services include: writing content, and designing and posting on Facebook, Instagram, and LinkedIn. I will help you build a strong brand and reach more people, whether you want to build a brand, cultivate new fans, or attract your ideal customer. I can create beautiful and engaging content that fits your brand's style, tone, and voice.
ONLINE MARKETING
I am here to help you reach your Online Marketing goals. My analytical skills allow me to track and measure success, making data-driven decisions to continually improve results and achieve goals. Whether you're looking to build brand awareness, drive sales, or create content, I have the skills and experience to help you achieve results. Let's work together to make your business a success online.
CANVA
I am well-versed in all of Canva's features and can create a wide range of designs. I understand the importance of brand consistency and can work with your existing brand guidelines to ensure that all designs align with your company's aesthetic. My goal is to create designs that are not only beautiful but also effective in communicating your message. I would love to help you bring your vision to life and help you achieve your design goals.
HASHTAG RESEARCH
As a skilled freelance social media manager, I excel in conducting hashtag research to optimize social media content. I thoroughly analyze industry trends, competitor hashtags, and popular keywords to curate an effective set of hashtags that enhance the reach, engagement, and discoverability of posts.
COMMUNITY ENGAGEMENT
I am skilled in communication both written and verbal. I can communicate whether you are at home or abroad. I have experience working with people and marketing teams on Facebook, Instagram, Twitter and more. I can build and manage a community online for your business.
ADMINISTRATIVE WORK
I have a strong discourse in administrative work, such as correspondence, writing emails and letters, and coordinating meetings with various departments and clients. I am extremely organized, and I can help you with maintaining appropriate filing systems.
SOCIAL MEDIA MARKETING PACKAGES
VIRTUAL ASSISTANCE PACKAGES
My Skills
Canva
MS Office
Trello
Content Creation
Hashtags
Instagram Ads
Interested in working with me?
Case Studies
Social Media Influencer, Instagram Focus
Increased Account Reach and Engagement
Objective:
The primary goal of this campaign was to increase the account's reach by over 30% and gain more accounts that were not following the account initially. The secondary objective was to enhance overall engagement through thoughtful and targeted comments.
Strategy:
The implemented strategy involved the following key elements:
Content Creation: The account focused on consistently producing high-quality videos and reels that catered to the interests of the target audience. The content was designed to be visually appealing, informative, and shareable.
Hashtag Utilization: A total of 30 hashtags were used for each post, ensuring that a mix of relevant hashtags from the same niche and related niches was included. This approach aimed to maximize the visibility of the content to a broader audience interested in similar topics.
Engagement Boost: The account actively engaged with its followers and potential followers by responding to comments, liking and sharing relevant content, and following back accounts that aligned with the niche.
Comment Strategy: The account left 18 well-thought-out comments on posts that used the top 5 selected hashtags from the 30 used for each of its own posts. This tactic aimed to increase visibility and attract users who were already interested in the relevant content.
Results:
Account Reach: The account successfully achieved its primary goal of reaching over 30% more accounts than its initial follower count. The increased reach was a direct result of the strategic hashtag usage and content quality.
New Followers: The account saw a substantial increase in new followers throughout the campaign, with a notable percentage of these followers being users who were not following the account at the beginning of the campaign.
Engagement Metrics: The engagement rate of the account improved significantly due to increased interactions with followers and targeted comments on relevant posts.
Conclusion: I'm thrilled with the results of our content strategy. Focusing on creating top-notch videos and reels really helped us connect with our audience in a meaningful way. By using a mix of relevant hashtags, we managed to reach so many new accounts beyond our followers count – it's incredible how many people discovered our content during the campaign!
Real Estate Agency, Instagram Focus
Real Estate Instagram Success
Objective:
The client wanted to use Instagram to show off their properties and connect with buyers. They needed help with creating and managing posts, as well as communicating with listing agents.
Strategy:
Turning property photos into great posts. Focused on new listings, properties back on the market, and those under contract.
Engagement Expert: I handled comments and questions on Instagram. The client sent me relevant info to interested buyers and I transformed the client's provided photos and videos into customized, attention-grabbing posts, highlighting various property aspects.
Consistency Pays: Posting daily or a few times a week kept things interesting. This strategy led to more people seeing the content and making meaningful connections.
Results:
More Engagement: The client got lots of likes, comments, and shares thanks to the great posts.
Better Communication: The bridge between buyers and Listing Agents led to more direct inquiries and quicker sales.
Stronger Brand: A consistent, professional look on Instagram made the client look like a top-notch real estate source.
Bigger Reach: The client reached more people and got noticed in the competitive real estate world.
Conclusion: The client rocked Instagram, getting noticed, building connections, and making their brand shine in the real estate market.
Real Estate Agent, Virtual Assistant
Efficient and Organized Virtual Assistant
Objective:
My wonderful client, a hardworking real estate pro, needed some extra support to handle their busy schedule. They asked me to help with emails, setting up home showings, checking out similar properties, and making attractive property listings and offers.
Strategy:
As the General Virtual Assistant (VA), I jumped right in to help with these important tasks, making sure my client's work went smoothly while they had more time for other important things.
Tackling Emails:I organized emails, replied promptly to important messages, and made sure nothing important got missed. Communication became a breeze!
Showings Like Clockwork: I took charge of scheduling property viewings, and coordinating with potential buyers and Listing Agents to make sure everything ran like clockwork.
Smart Market Analysis: I dug deep into the market, comparing similar properties, and giving my client valuable info for smart pricing and marketing decisions.
Listing Magic:I got creative with property listings, making them stand out. I also helped put together solid offers, making sure everything was just right.
Results:
Time Saver: My client got to focus on the exciting real estate stuff while I handled the nitty-gritty tasks. Time management, check!
Smooth Talk: Emails became a breeze, leading to quicker and smoother interactions. No more email overwhelm!
Data Power: With my market insights, my client made better decisions about property prices and how to show them off.
Pro Shine: Listings and offers looked top-notch, giving my client a professional edge in the market.
Conclusion: With my help, the real estate pro had a trusty sidekick to manage emails, set up showings, analyze the market, and create awesome listings and offers. This case shows how having a skilled virtual assistant can make a big difference, helping real estate folks shine in a competitive market.
Testimonials
Working with Zoe has been an absolute pleasure. Her responsiveness and proficiency in handling tasks have truly impressed me. She's able to execute tasks with minimal information, consistently delivering excellent results. Additionally, her creativity shines through in her work. Despite being miles apart, the hours of working with her meshed seamlessly, which is something I truly appreciated.
I highly recommend her to anyone seeking reliable and innovative assistance.
N. Lee
Minnesota, USA
I brought Zoe on board to handle my social media content creation and engagement, and I couldn't be happier with the results. She's not only reliable and delivers work on time, but her knack for social media marketing truly shines. Thanks to Zoe's digital marketing strategies, I've seen follower growth on Instagram by the hundreds! I highly recommend her services.
Oliver
Los Angeles, USA
Zoe has been an exceptional asset in helping me manage my Medium presence. As a social media manager, my time is precious, but I know how vital engagement is on Medium for building a following and potential income. Zoe stepped in seamlessly, understanding my tone of voice from previous comments and crafting genuine, value-adding responses to other writers.
Her work has freed up my time to focus on creating new content, which is key to my income generation goals. She is a proactive and reliable partner, and I highly recommend her to anyone seeking a virtual assistant.
Thanks again, Zoe!.
Dee C
Atlanta, USA
Zoe is an amazing team player and is an exceptionally talented virtual assistant! She was also incredible with helping others on the team while ensuring that our customer requests were met. While working with our team, Zoe was phenomenal at following up with our clients to ensure that they were never in the dark, and she was always one stop ahead of their requests. I'm excited to work with Zoe again in the future!
Melissa
New Jersey, USA
I worked with Zoe on project based for EDM
in the company I am working with. I connect
with her from time to time. She designed
mostly for holidays - stories, IG post,
LinkedIn.
She never ever missed a deadline. Very
professional and approachable.
Sarah
Los Angeles, USA
My company had hired Zoe to assist us an virtual assistant. Our experience was extremely pleasant. She was punctual, eager to help and very friendly to all of our staff. Highly recommended!
Karl
Canada
Zoe's been amazing for my Facebook page! She makes awesome posts, especially for holidays, and finds great captions and hashtags. Because of her, lots more people see my stuff. Zoe's assistance extends beyond social media as she has helped craft impactful speeches, including opening remarks, closings, and inspirational messages. Her ability to articulate achievements for both my organization and personal events is commendable. I highly recommend Zoe for her professionalism. She's super easy to work with.
Kent
Philippines
Zoe's content is stirring the water. A lot of people are asking me about my listings. She's posting all the details that I needed. She's simply amazing! Sweetest girl I have met.
Jabu
London, UK
Zoe did such amazing work on my business. She was a fast learner, good communicator, and was great at Canva, too! I first hired her to help me out with social media engagement but she did more than asked! She managed my email communication, helped organize my calendar, and took care of a lot of important work (that I really hated doing!) If you're looking for someone you can trust with your business and life investment, look no further than Zoe!
Lyzz
Philippines
I hired Zoe to manage my inbox, schedule appointments, plus book flights/schedule hotel accomodations as needed for my personal/business appointments. Long story short, it went very smoothly because she was there! Zoe is a dedicated, punctual, and honest assistant. She's resourceful and a good writer too! 100% recommended.
Summer
CanadaAbout Me
All you need is a dream and a wifi connection.
I embarked on a transformative journey as an Executive Assistant, handling government bids, projects, and various tasks across the Philippines. During the pandemic, I became a skilled Virtual Assistant with expertise in time management and customer service. Additionally, I spent two successful years as a Social Media Marketing Manager, driving brand awareness and engagement. I pride myself on my versatility, honesty, and dedication to excellence, ready to make a lasting impact in new opportunities.
I embrace each challenge with enthusiasm and determination, knowing that every obstacle is an opportunity to learn and grow. My journey has taught me the power of adaptability, allowing me to thrive in diverse roles and excel in meeting deadlines and exceeding expectations.
As I look forward to new horizons and exciting prospects, I am eager to embark on the next chapter of my career, bringing my passion for excellence, dedication to detail, and enthusiasm for innovation. Let's create a brighter future together!
Get in touch
I would love to offer you my support and services. Please don't hesitate to contact me today!
-
Name
Zoe Serna
-
Mail
-
Phone
+63 919 828 2822
-
Based in
Manila, Phillipines